Privacy Policy

This privacy policy (Policy) is subject to change without notice. Last updated on 21 April 2016.


Hug Innovations corp. (Hug) recognizes that privacy and security are of utmost importance for our customers and website users. This statement describes how Hug collects, uses and safeguards information you provide when using huginnovations.com. By using this website, you consent to the collection and use of your information by Hug as described in the policy currently in effect. Any changes to this statement will be posted on our website, so please check back periodically to ensure that you have the most current statement.
Nature of information collected at huginnovations.com and how it is used

We may collect personal information about you when you place an order with Hug, including name, address, email address, phone numbers, payment card information, information used to personalize a Hug product or Hug experience, social security/aadhar number (or equivalent national identification number), date of birth and other information. Hug uses this information to facilitate order processing and to enable us to contact you if a problem arises with your order. Additionally, if you purchase a Hug product, your personal information may be used to obtain a credit report, if necessary. Such information is required to complete a purchase.


We may ask you for and collect personal information at other times, including when you enter a sweepstakes or contest; when you participate in a promotion or marketing campaign sponsored by Hug or one of our business partners; when you complete surveys; when you participate in a user forum or blog hosted by Hug or one of our business partners. We use the information you provide to help us design and build better products, to customize your shopping experience, and to provide advice and purchase recommendations and for other purposes consistent with this statement. Hug may also match user information with third party data to help us better understand our customers.

Hug also conducts research on our users' demographics, interests, and behavior based on the information provided to us when making a purchase, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis so as to prevent identification of personal information relating to any one individual. Hug may share this aggregated data with our business partners.

In addition, our web server logs collect the domain names and certain related data of visitors to our website. This information is aggregated to measure number of visits, average time spent on a Hug website, pages viewed and website usage information. We use this information to measure the use of our site; to improve the content of our site; and to also provide tailored advertisements. Aggregated information is not used in such a form that would enable direct connection of any personal information to our visitors.
Finally, we may also ask for your personal information when you express an interest in employment opportunities at Hug.
Cookies, related third party services and interest-based advertisements
In order to offer and provide a customized website experience, Hug may use cookies to store and help track information about you. Cookies are simply small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. Hug uses cookies to help remind us who you are and to help you navigate our site during your visits. Cookies enable us to save passwords and preferences for you so you won't have to re-enter them each time you visit. We also use cookies in order to determine relevant interest based advertisements to serve the user.

Hug may also use cookies to measure traffic patterns and which areas of the Hug site you have visited and your visiting patterns. This information is sometimes called a "clickstream". Hug may use this information to understand how our users navigate our site and to determine common traffic patterns, including what site the user came from. We use this information to simplify site navigation, to make product recommendations and to help design our site in order to make your experience more efficient and enjoyable.
the use of cookies is relatively standard. Most browsers are initially set up to accept cookies. However, if you prefer not to store cookies, you can choose to:

  1. not use our site

  2. set your browser to notify you when you receive a cookie;

  3. set your browser to refuse to accept cookies;

  4. delete our cookies after visiting our site; or

  5. browse our site using your browser's anonymous usage setting (called "incognito" in chrome, "inprivate" for internet explorer, "private browsing" in firefox and safari etc. ).

You should understand that some features of the Hug website may not function properly if you don't accept cookies.
If you do not know how to control or delete cookies, or would like to opt-out of receiving certain targeted ads based on your browsing history, we recommend that you visit network advertising for detailed guidance, including opt-out instructions. Evidon's global opt-out tool is located at click here

Hug may also use services hosted by third parties to assist in providing services to help us understand our customers' use of our website and products, and to deliver and manage interest-based advertisements. These services may collect information, such as your ip address, sent by your browser or via cookies. This information may be used to measure website trends and to deliver a Hug product advertisement while browsing a website including non-Hug websites. These ads are delivered based on a user's visit to the Hug website. Hug and its third-party vendors use first-party cookies and third-party cookies together to report how your ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to Hug's website.
Information collection related
When you are on the Hug website and are asked for personal information, you are sharing that information with Hug and its subsidiaries and related companies. Additionally, if you purchase a Hug product, your personal information may be collected by a third party company working with Hug. Hug may also contract with third party companies to perform services for Hug on its website that require these companies to collect website user information (e. G. Hosting a website sweepstakes, promotion or survey, selling software downloads or delivering Hug advertisements).

In addition, Hug's website may allow third parties to provide products and services directly to Hug customers. Such relationships are often designated with a "provided by" or "powered by" company logo or other similarly worded designation. If you choose to purchase a product or service from such a third party, that party will collect your information and share it with Hug. You may review the privacy practices of the third party either by clicking the link on the bottom of the page or by clicking on the "provided by company" logo, which will take you to their website.

Additionally, when you purchase or download software applications from Hug or a third party, your personal information is shared with the software developer/licensor in order to register you as a licensed software user and to permit them to provide you any required support. If you are concerned about the privacy policy of a certain developer or software company, you may contact them directly or visit their individual website.

The Hug website may also contain various links to third-party websites that may provide additional information, goods, services and promotions. These sites are operated independently of Hug and have their own separate privacy and data collection practices. Any information you provide to these websites will be governed under the terms of their privacy policy, if any. Hug has no responsibility or liability for the actions or policies of these independent sites and is not responsible or liable for the actions or policies of these independent sites and is not responsible for the content or privacy practices of such sites.
Sharing of information
Except as outlined in this policy or on our website, Hug does not provide your personal information to third parties without your consent. Please note that, in special cases, we may need to share information without acquiring consent, such as when we believe in good faith that the law requires it, or to identify, contact or bring legal action against someone who may be violating our site's terms of use or may be violating Hug's or others' rights or causing injury to or interference with Hug's or others' property.

In addition, Hug shares the information you provide with Hug subsidiaries and related companies. If you purchase a Hug product, your personal information is shared with the service provider/carrier with whom you subscribe. Additionally, if you express an interest in a product requiring a particular type of service, Hug may share your personal information with your local service provider in order to determine whether such service is available in your area.

Hug may share your personal information with third-party business partners so that they may provide services to Hug that are consistent with the terms of this policy, and this website (e. G. Order processing and delivery, database management, sending targeted advertisements, software sales, and conducting sweepstakes and other promotions on behalf of Hug). Hug takes great pride in utilising only reputable business partners. Hug may also, on occasion, provide personal information to third-party businesses as part of a specific product, service, or promotion.

Hug shares website usage information about visitors to our website who have received a targeted promotional campaign with reputable third-party advertising companies for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party advertising companies note some of the pages you visit on our website through the use of pixel tags. The information collected by our third-party advertising companies through the use of these pixel tags is not personally identifiable.

Information security

When you place an order or provide personal information, we use certain security measures, such as encryption, where appropriate. Encryption scrambles the information in your purchase, including your credit card number, so this information can only be viewed by Hug. Hug uses secure socket layer (ssl) encryption technology, where appropriate, for internet-based transactions.
However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we have taken appropriate steps to protect your personal information, Hug cannot ensure or otherwise warrant the security of any information you provide to us or from our website and therefore you use our site at your own risk.

As a global company Hug's website has users all over the world. The information you provide may be transmitted, used, processed and stored outside of the country where you submitted that information, including countries that may not have data privacy laws that provide protection equivalent to such laws in your home country. Whenever Hug handles personal information, regardless of where this occurs, we take appropriate steps to ensure that your information is treated securely and in accordance with the relevant Terms of Use, this Privacy Statement and all applicable laws and regulations.
Children's privacy
Websites operated by or on behalf of Hug and its worldwide affiliated companies and subsidiaries are intended for use by persons aged at least 13 and over. Hug does not seek to collect information about children under the age of 13. No information should be submitted to or posted on Hug's websites by users under 13 years of age.

If a child under the age of 13 submits personal information to Hug's websites, we delete the information as soon as we discover it was provided by a child under 13 years of age and do not use it for any purpose. Hug encourages parents to take an active role in their children's use of the internet and to inform them of the potential dangers of providing information about themselves over the internet.